Terms and conditions
Cotone ltd, Maistrov trg 11, 4000 Kranj, Slovenia.
The company reserves the right to change prices without prior notice.
All of our products are high quality
Shipping €4.9 Worldwide. Purchases made over 69€ are shipped free of charge
EU up to 8 days, the rest of the world up to 30 days
We ship the ordered products within 1 working day (Monday.- Friday). Otherwise, we will contact you.
If you are not satisfied with the shipment, you can return the unused items in the original packaging within 15 days. We do not cover the return shipping expenses.
NOTE! open cosmetics cannot be returned.
We will refund you after receiving the items. Shipping costs are not refundable.
If the package is damaged or opened, please do not accept it, but ask for the shipment to be returned. We will refund the purchase price immediately upon receipt
You can cancel the order within 24 hours and we will refund the purchase price, however there is a 5% bank commission.Unclaimed shipments: If the shipment is not claimed for any reason (wrong address, the customer changes his mind ..) we will refund you, however 50% of the total purchase price will be deducted in the refund.